Holding clients’ trust and confidence has been stressed as one of the strong pillars that drive LHI’s effective service delivery in her work with community members and other key stakeholders.
The Executive Director, Life Helpers Initiative, Tayo Fatinikun stressed on this in his opening remarks at the organization’s 2015 staff retreat which was held at the Tamaje Civic Hall within the premises of the organization.
According to him, Life Helpers Initiative’s vision of seeing a society where individual finds fulfilment can only be solidify through trust and confidence that is jointly built by the entire staff of the organization with beneficiaries of her services and her partners.
The ED noted that individual’s information at the disposal of each staff during the course of discharging their work responsibilities should be treated sacred. It is indecent, immoral, against the organisation’s ethics and value and totally unacceptable that personal information of clients and partners should be discussed openly or betrayed. LHI will progressive achieve its purpose and goals as every staff maximize every opportunity available both at the organization level and by external arrangements.
In another vein, the Director, Organization Development STEER, Mr. Sola Ajibona, who was in the company of Mallam Aminu Farouk to review LHI’s progress in its organisational development, spoke on the 3 levels of developing an organization.
In his short presentation, Mr. Ajibona shared that the 3 levels as Personal Development, Organisation Systems and Dynamic governance. He stated that there is a need for personal development as individual staff that staffs without personal development strategies and plans are always left behind as their organization move higher. According to him, every organization must set up a befitting, efficient and effective structure for its operation. “You will have to understand your diversity of your programs, the structures you will need to it functional, make the choice for your system, under acceptable best practices and work by and through it” he added.
Various sessions were taken during the retreat, which included a Knowledge Sharing on Cash Transfer Process by the Gender Program Officer, Hadiza Yaro Ibrahim where she shared the essence of Cash Transfer in developing individuals, households, communities and groups especially in specific aspects like food security, water sanitation and hygiene, education, nutrition, health and relocation or reintegration of the displaced people.
According to the her presentation, general information on who need help, household information on assessment of household income, market information which is aimed at appraising and financial capacity information are major information on which cash transfer process is resting.
Hadiza Yaro Ibrahim who emphasized that Cash transfer is a form of humanitarian and development tool that can be used to address basic needs, mostly appropriate during emergency, food shortage and unemployment.